I seem to be encountering this problem each time i attempt to log in. any work arounds out there? Anything will help!
Thank you
CleverNot
X
Login Issues
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Please take the initiative to read through the sticked topic before posting in this forum. It is likely that you will find a solution to your problem there. A locked thread indicates that the tech support problem has been resolved.
Login Issues
by CleverNot » Sun May 06, 2018 4:01 am
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- What i encounter
- JutsuOnline2 login issues.png (255.64 KiB) Viewed 2962 times
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Re: Login Issues
by CLeverNot » Sun May 06, 2018 5:17 pm
I keep encountering the same issue. i have uninstalled and redownloaded multiple times. perhaps something isnt downloaded correctly? i checked my firewall settings and nothing is blocking it. 
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Re: Login Issues
by byakurai » Sun May 06, 2018 8:08 pm
Try deleting your patch A, B and C in your data folder , then run the launcher again.
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Re: Login Issues
by CleverNot » Sun May 06, 2018 8:38 pm
i have deleted A B and C. allowed the launcher to do it's thing and i still have the same result.
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Re: Login Issues
by CleverNot » Sun May 06, 2018 11:22 pm
Update: i tried it with a new account and i still got the same result.
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Re: Login Issues
by CleverNot » Sun May 06, 2018 11:42 pm
5/6 19:33:12.031 GRUNT: state: LOGIN_STATE_CONNECTING result: LOGIN_OK
5/6 19:33:33.081 GRUNT: state: LOGIN_STATE_FAILED result: LOGIN_SERVER_DOWN
5/6 19:33:33.125 GRUNT: state: LOGIN_STATE_FAILED result: LOGIN_FAILED
this is in the connection note pad. found within the Logs folder
full path: C:\Program Files (x86)\JutsuOnline\
redirecting CreateDevice
initialising shader environment
unable to create depthStencilSurface (hr=-2005530516)
this is found in the log note pad in the general folder.
Does this help at all?
5/6 19:33:33.081 GRUNT: state: LOGIN_STATE_FAILED result: LOGIN_SERVER_DOWN
5/6 19:33:33.125 GRUNT: state: LOGIN_STATE_FAILED result: LOGIN_FAILED
this is in the connection note pad. found within the Logs folder
full path: C:\Program Files (x86)\JutsuOnline\
redirecting CreateDevice
initialising shader environment
unable to create depthStencilSurface (hr=-2005530516)
this is found in the log note pad in the general folder.
Does this help at all?
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Re: Login Issues
by Will » Mon May 07, 2018 9:52 am
When did you download fresh client last?
How big are your patch files?
How big are your patch files?
Will0x539
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Within each of us there is a silence, a silence as vast as the universe.
And when we experience that silence, we remember who we are.
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Re: Login Issues
by CleverNot » Mon May 07, 2018 12:03 pm
These are the patch files and their sizes. I downloaded the game on either this friday, 5/4/2018 or on sunday 5/6/2018.
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- These are the Patch FIles
- JutsuOnline2 Patch Files.png (18.17 KiB) Viewed 2890 times
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Re: Login Issues
by CleverNot » Wed May 09, 2018 2:49 am
Still the result a day later. are there any other tricks or something i could try to fix this?
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