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JutsuONLINE

A Naruto RP-MMO

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Expand view Topic review: Login Issues

Re: Login Issues

Post by Masaru » Sun Jun 10, 2018 7:11 am

Same issue here. Launcher says the server is "offline", website says there are people online and the server is up. I've uninstalled and re-downloaded and patched the game. I've checked the file names and sizes to be sure they are correct. I've tried using two different reliable VPNs. Any idea what may be causing this? It seems like I'm not connecting to the server at all for some reason.

Using Windows 10 and connecting from the USA.

Re: Login Issues

Post by Akaski » Thu May 17, 2018 7:44 pm

CleverNot wrote:Still having the same problems. i uninstalled and re downloaded and ran the launcher. i even used a VPN. i am still experiencing the same results.

Well use a good VPN

Re: Login Issues

Post by CleverNot » Mon May 14, 2018 9:49 pm

Still having the same problems. i uninstalled and re downloaded and ran the launcher. i even used a VPN. i am still experiencing the same results.

Re: Login Issues

Post by Akaski » Thu May 10, 2018 9:14 pm

Solved ! Please use vpn

Re: Login Issues

Post by MinatoThunder » Wed May 09, 2018 9:00 am

Same issue help
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Re: Login Issues

Post by CleverNot » Wed May 09, 2018 2:49 am

Still the result a day later. are there any other tricks or something i could try to fix this?

Re: Login Issues

Post by CleverNot » Mon May 07, 2018 12:03 pm

These are the patch files and their sizes. I downloaded the game on either this friday, 5/4/2018 or on sunday 5/6/2018.
Attachments
JutsuOnline2 Patch Files.png
These are the Patch FIles
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Re: Login Issues

Post by Will » Mon May 07, 2018 9:52 am

When did you download fresh client last?
How big are your patch files?

Re: Login Issues

Post by CleverNot » Sun May 06, 2018 11:42 pm

5/6 19:33:12.031 GRUNT: state: LOGIN_STATE_CONNECTING result: LOGIN_OK
5/6 19:33:33.081 GRUNT: state: LOGIN_STATE_FAILED result: LOGIN_SERVER_DOWN
5/6 19:33:33.125 GRUNT: state: LOGIN_STATE_FAILED result: LOGIN_FAILED


this is in the connection note pad. found within the Logs folder

full path: C:\Program Files (x86)\JutsuOnline\
redirecting CreateDevice
initialising shader environment
unable to create depthStencilSurface (hr=-2005530516)

this is found in the log note pad in the general folder.


Does this help at all? :?:

Re: Login Issues

Post by CleverNot » Sun May 06, 2018 11:22 pm

Update: i tried it with a new account and i still got the same result. :(

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